This Privacy Policy applies to all of our games, websites, and
related services, collectively referred to herein as our
Services. At Guangzhou Fantasy, we are committed to protecting
your privacy, and your continued use of the Services after the
Effective Date will be subject to the new Privacy Policy. Your
use of our Services and any disputes over privacy are subject to
this Privacy Policy and our Terms of Use, including their
applicable limitations on damages and resolution of disputes.
By accessing or using our games, interacting with
our websites, or using our other Services, you consent to the
collection and use of your information as described in this
Privacy Policy. This includes consenting to Guangzhou Fantasy
and our advertising partners using your data for targeted
advertising purposes, as described in the Marketing and
Advertising section of this Policy. This section also details
how to opt-out or withdraw consent for targeted advertising.
If you have any questions about sharing your
information or how it is used as described, we encourage you not
to use our Games or Services.
Please read below to
learn more about how we use your personal data.
If
you have any questions or concerns about this Privacy Policy,
including questions or concerns related to exercising any of
your rights, please contact us through the Game’s Help and
Support so that we can respond to you more quickly.
Email: [email protected]
Contact
address: Room 203, 1st to 3rd floor, No. 770 Huacheng Avenue,
Tianhe District, Guangzhou (Location: No. 10)
1.1 We may obtain your personal data from the following sources:
We collect personal data that you provide directly
to us through various interactions. Examples of the data we
collect from you include:
·Purchasing: When you shop
at our store, we may collect your name, email address, phone
number, billing address, shipping address, and payment
information to process your transaction and fulfill your order.
·Forum Participation: If you contribute to our
forum, we collect any information you choose to share in these
platforms, including posts, comments, and other content.
·Contact Us: When you contact us via email or other
communication channels, we may collect your email address and
keep a record and copy of your communication for reference and
follow-up.
1.2 When you use our services, we also
automatically collect personal data through various
technologies:
·Cookies: These are small files placed
on your computer's hard drive by your web browser. Cookies help
us recognize your browser and capture and store certain
information, such as your preferences and usage patterns. This
enables us to improve your experience by personalizing content
and remembering your settings.
· Web beacons: Also
known as clear gifs, pixel tags, or single-pixel gifs, these are
tiny electronic files embedded in web pages or emails. Web
beacons help us track and analyze user interactions, such as the
number of visitors to our pages and the effectiveness of our
marketing efforts. They provide valuable insights into how users
interact with our websites and help us improve our services.
By using these methods, Guangzhou Fantasy aims to
enhance your experience, customize our products to your
preferences, and ensure the functionality and performance of our
services.
In this Privacy Policy, "Personal Information" means any data
that can directly identify you personally ("Personally
Identifiable Information"), or indirectly identify you when
combined with other data that can identify you.
We collect the following types of personal
information:
- Account Information: This includes
usernames, passwords, and other details related to your account,
such as preferences and settings.
- Game Data: This
includes information about your in-game activity, progress,
scores, achievements, and interactions with other players.
- Device Information: This includes data about the
device you use to access our services, such as device type,
operating system, unique device identifiers, and mobile network
information.
- Usage Data: This includes information
about how you interact with our games and services, such as
features used, pages viewed, and time spent on our services.
- Payment Information: If you make a purchase, we
collect payment details, including billing address and payment
method, but we do not store your full credit card information.
- Location Information: This may include geolocation
data collected from your device (if you have given us permission
to access this information).
- Contact Information:
This includes details such as your name, email address, phone
number, and any other contact information you provide when you
create an account or communicate with us.
-
Communication Records: This includes records of your
communications with us, such as support requests, feedback, and
customer service interactions.
This information
helps us provide and improve our services, personalize your
experience, and ensure the security and functionality of our
games.
3.1 Where your information is stored
We operate servers around the world, which means
your information may be processed on servers located outside of
your country. Data protection laws vary from country to country,
and some laws provide more protection than others. Regardless of
where your data is processed, we will maintain a consistent
level of protection for your information and comply with the
legal framework related to data transfer.
3.2
Duration of information storage
We typically retain
your personal information for 3-5 years. However, we may adjust
the storage period in the following circumstances:
Legal compliance: Comply with applicable laws,
regulations or legal requirements.
Court order:
Comply with court judgments, rulings or other legal procedures.
Government request: Meet the requirements of
relevant government agencies or legally authorized
organizations.
Service Agreement: To comply with the
applicable service agreement or this Privacy Policy, maintain
the public interest, or protect the legitimate rights and
interests of Guangzhou Fantasy, our users, affiliates and
employees, or for other reasonable purposes.
After
the necessary storage period, we will delete or anonymize your
personal information in accordance with applicable laws and
regulations.
If our products or services cease to
operate, we will notify you by push notification or
announcement, and delete or anonymize your personal information
within a reasonable period of time.
3.3 Specific
circumstances
Account termination: If you terminate
your Guangzhou Fantasy account, your personal data will be
marked for deletion, unless a longer storage period is required
by law or other legitimate purposes.
Game data
consistency: In some cases, it is not possible to completely
delete personal data to ensure consistency in the game
experience or other related areas. For example, matches that
affect other players' match data and scores will not be deleted;
instead, your connection to these matches will be permanently
anonymized.
Withdrawal of consent: If you withdraw
your consent to the processing of your personal data or your
child's personal data, we will immediately delete the relevant
personal data, provided that the data collection and processing
is based on the withdrawal of consent.
Objection to
processing: If you object to the processing of your personal
data, we will review your objection and delete the relevant
personal data immediately, unless there is another legal basis
for processing or applicable law requires us to retain the data.
4.1 Respond to your request
We use your personal information to meet your
specific requests and provide the information you need. This may
involve sending you newsletters, updates or invitations to
events that may interest you. If you interact with us on social
media, we may also use your details to respond to your comments
and questions. Our goal is to provide timely and relevant
information tailored to your interests.
4.2 Keeping
you informed
To keep you informed, we use your
personal information to share the latest news and developments
from Guangzhou Fantasy and our partners. This includes notifying
you about new game releases, upcoming events, special promotions
and other important announcements. Our goal is to keep you
engaged with the latest updates and opportunities within the
Tangjian community.
4.3 Managing event registrations
We process your personal information to facilitate
your registration for various events, seminars, conferences and
meetings organized by Guangzhou Fantasy or its affiliates. This
process includes confirming your attendance, providing event
details and reminders, and delivering any necessary materials.
We strive to make your event experience seamless and enjoyable.
4.4 Answering your inquiries
Your
personal information helps us address any questions or concerns
you may have about Guangzhou Fantasy, our services or our
affiliates. We are committed to responding to your inquiries
accurately and promptly, whether they relate to our products,
services or policies. Your satisfaction is important to us and
our goal is to resolve your issues efficiently.
4.5
Improving your online experience
We use your
personal information to enhance your experience on our website
and improve how you access information. This includes:
· Personalized content: Provide tailored content and
recommendations based on your interests and browsing history to
make your visit more relevant.
· Enhanced
navigation: Implement features that simplify navigation and help
you find information more efficiently.
· User
feedback integration: Leverage feedback and usage patterns to
continually refine and improve the functionality and user
interface of our website.
· Performance analysis:
Analyze how you interact with our website to identify areas for
improvement and ensure a smooth and engaging experience.
By integrating these enhancements, our goal is to
provide a customized and user-friendly online experience that
matches your preferences and needs.
Subject to applicable law, you have the following rights
regarding the processing of your personal data:
· Access: You have the right to request access to
the personal data we hold about you. This includes knowing
whether we process your data and obtaining information and a
copy of that data.
· Correction: If your personal
data is inaccurate or incomplete, you have the right to request
that it be corrected or updated to ensure that it is accurate.
·Objection: You can object to the processing of your
personal data and ask us to stop processing it under certain
conditions.
·Erasure: You have the right to request
the erasure of your personal data when it is no longer necessary
for the purpose for which it was collected.
·Restriction: You can request that the processing of
your personal data be restricted to certain circumstances,
including with your explicit consent.
·Portability:
You have the right to receive your personal data in a
structured, commonly used and machine-readable format, and you
can ask us to transfer this data to another data controller, if
applicable.
These rights are subject to certain
conditions and exceptions provided for by relevant laws.
We may disclose your personal data in the following
circumstances:
· Service providers and contractors: We may share
your data with third-party service providers or contractors for
business or operational purposes. This includes e-commerce
platforms, audit services, and data analytics providers. We
ensure that these parties are contractually obliged to keep your
data confidential and use it only for the intended purpose.
· Affiliates and advisors: We may disclose your data
to our subsidiaries, affiliates, or our legal and financial
advisors who are bound by confidentiality obligations.
· Business transactions: In the event of a sale,
merger, acquisition, reorganization, or similar business
transaction, your data may be transferred as part of the assets.
This includes situations such as bankruptcy or liquidation.
· Legal requirements: We may disclose your data to
comply with legal obligations, such as court orders or
regulatory requirements.
· Contract execution: To
enforce any agreement or contract we have with you.
· Rights protection: If we believe it is necessary
to protect the rights, property, or safety of Guangzhou Fantasy,
Guangzhou Fantasy users, or others.
· With your
consent: If you have explicitly consented to such disclosure.
We do not sell, rent, or share your personal data
for targeted advertising, automated decision-making, or
profiling purposes.
We process your personal information in various locations,
including countries within the European Economic Area (EEA), the
United Kingdom (UK), the United States, and other regions.
When transferring your information outside of the
United States, we ensure that it is sent to countries deemed to
provide adequate protection. If a country does not meet these
adequacy standards, we use standard contractual clauses to
protect the transfer of your information outside of the United
States.
At Guangzhou Fantasy, we are committed to protecting the privacy
and integrity of your personal information through strong
security measures. While we do our best to protect your data, it
is important to note that no method of transmitting information
over the Internet is completely immune to risk.
8.1 Security Measures:
· Data
Encryption: We use encryption technology to protect your data
during transmission and storage. This includes SSL/TLS
encryption to protect your communications with our services.
· Access Control: We implement strict access
controls to ensure that only authorized personnel can access
your personal information. This includes using secure
authentication methods and regularly reviewing access rights.
· Data Minimization: We are committed to processing
only the information required for our services. We regularly
review and update our data processing practices to ensure that
we only retain relevant data.
· Password Protection:
When you provide us with a password, we apply a one-way hashing
algorithm to ensure that your password is securely stored and
protected from unauthorized access.
· Regular
Security Audits: We regularly conduct security audits and
assessments to identify and address potential vulnerabilities in
our systems. This helps us stay ahead of emerging threats and
maintain the highest security standards.
8.2
Limitations and Risks:
While we employ these
advanced security measures, it is important to recognize that no
online system is completely immune to vulnerabilities. The
nature of Internet-based communications means that there is
always a risk of unauthorized access or data interception. We
continually strive to improve our security practices to minimize
these risks and protect your information.
8.3 Your
role in security:
We encourage you to also take
steps to protect your personal information. This includes using
strong, unique passwords for your accounts and being cautious
about sharing your login details.
At Guangzhou
Fantasy, we remain committed to maintaining the highest level of
security and privacy for your personal information. If you have
any questions or concerns about our security practices, please
feel free to contact us.
“Child” means an individual who is under the age required by the
law of their country to consent to the processing of personal
data.
We do not knowingly collect personal data from
children. If you are a child, please do not provide us with any
personal data. If you believe that a child has submitted
personal data to us, please contact us immediately at
[email protected] or by post at Room 203, 1st to 3rd floor,
No. 770 Huacheng Avenue, Tianhe District, Guangzhou (Location:
No. 10). We will take the necessary steps to delete the relevant
personal data.
Guangzhou Fantasy may revise this Privacy Statement periodically to adapt to changes in our practices or legal obligations. Significant updates will be notified to you by posting the revised Privacy Statement on our website or by other appropriate means of communication. We recommend that you review this Privacy Statement regularly to stay informed about how we manage and protect your personal information.
© Guangzhou Fantasy Information Technology Co., Ltd. All rights reserved